Privacy Policy

1. Introduction

This Privacy Policy applies to all personal information collected by uss77 through our website (https://uss77.cam), mobile applications, customer service channels, and any other platforms or services we operate. uss77 is the data controller responsible for your personal information collected through these channels.

We recognize that privacy is important to our users. This policy describes:

• What personal information we collect and why we collect it
• How we use your personal information
• Who we share your information with and under what circumstances
• How we protect your information
• Your rights and choices regarding your personal data
• How to contact us with privacy-related questions or concerns

2. Information We Collect

2.1 Information You Provide Directly

When you register for a uss77 account, use our services, or communicate with us, we collect information that you provide directly, including:

Account Registration Information:

• Full legal name (first name, middle name, last name)
• Date of birth
• Gender
• Residential address (street, city, province, postal code)
• Email address
• Mobile phone number
• Username and password (passwords are encrypted and never stored in plain text)
• Preferred language and currency

Identity Verification (KYC) Information:

• Government-issued identification documents (KTP/Indonesian National Identity Card, passport, driver's license)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Selfie photographs for identity verification
• Additional documentation as required by applicable regulations

Financial Information:

• Bank account details (bank name, account number, account holder name) for deposits and withdrawals
• E-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja)
• Transaction history (deposits, withdrawals, bet placements, game results)
• Payment method preferences

Communications and Support Information:

• Messages, emails, and chat transcripts when you contact customer support
• Feedback, surveys, and reviews you provide
• Marketing preferences and communication consent

2.2 Information Collected Automatically

When you access and use the uss77 platform, we automatically collect certain technical and usage information:

Device and Technical Information:

• IP address and geolocation data
• Device type, model, and operating system
• Browser type and version
• Screen resolution and device identifiers
• Mobile network information

Usage and Behavioral Information:

• Pages visited and features used on the platform
• Time and date of visits and session duration
• Referring and exit pages
• Games played, bets placed, and betting patterns
• Deposit and withdrawal patterns
• Click-through and navigation paths

Cookies and Similar Technologies:

We use cookies, web beacons, and similar tracking technologies to enhance your experience, remember your preferences, analyze platform usage, and deliver personalized content. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

3. How We Use Your Information

uss77 uses your personal information for the following purposes:

3.1 Account and Service Management

• Create and maintain your user account
• Process deposits, withdrawals, and financial transactions
• Enable you to place bets and play games on the platform
• Track your betting history, winnings, and account balance
• Manage your loyalty program participation and rewards
• Provide customer support and respond to your inquiries

3.2 Legal Compliance and Security

• Verify your identity and age to comply with legal requirements (you must be 21+ to use uss77)
• Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
• Detect, prevent, and investigate fraud, money laundering, or other illegal activities
• Enforce our Terms & Conditions and other policies
• Respond to legal requests, court orders, or regulatory inquiries
• Protect the security and integrity of our platform and services

3.3 Platform Improvement and Analytics

• Analyze platform usage patterns and user behavior to improve our services
• Conduct research and statistical analysis to optimize game offerings and features
• Test new features, products, and services
• Identify and fix technical issues and bugs
• Assess the effectiveness of our marketing campaigns

3.4 Marketing and Communications

• Send you promotional offers, bonuses, and special promotions (only if you have consented)
• Provide personalized game and betting recommendations based on your preferences
• Send transactional emails and notifications (deposit confirmations, withdrawal updates, account alerts)
• Notify you of platform updates, new features, and important announcements

3.5 Responsible Gaming

• Monitor betting patterns to identify potential problem gambling behaviors
• Implement self-exclusion, deposit limits, and other responsible gaming tools
• Provide resources and support for players experiencing gambling-related issues

4. Legal Basis for Processing (GDPR)

For users in jurisdictions governed by data protection regulations such as GDPR, we process your personal information based on the following legal grounds:

• Contract Performance: Processing is necessary to fulfill our contractual obligations to provide betting and gaming services
• Legal Obligation: Processing is required to comply with legal and regulatory requirements (KYC, AML, age verification)
• Legitimate Interests: Processing is necessary for our legitimate business interests (fraud prevention, platform security, service improvement) that do not override your privacy rights
• Consent: You have given explicit consent for specific processing activities (marketing communications, optional data collection)

5. Information Sharing and Disclosure

uss77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following limited circumstances:

5.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions (banks, e-wallet providers) to process deposits and withdrawals
• Identity verification and KYC service providers to verify your identity and age
• Game providers and software developers who supply casino games and betting platforms
• Cloud hosting and data storage providers
• Customer support and live chat service providers
• Marketing and analytics platforms

These service providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security measures.

5.2 Legal and Regulatory Requirements

We may disclose your personal information to government authorities, regulators, or law enforcement agencies when:

• Required by law, court order, or legal process
• Necessary to comply with gaming licenses and regulatory obligations
• Required to detect, prevent, or address fraud, security issues, or illegal activities
• Necessary to protect the rights, property, or safety of uss77, our users, or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent platform notice before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you have given explicit consent for specific purposes not covered above.

6. Data Security

uss77 takes the security of your personal information seriously and implements industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Security Measures

• Encryption: All data transmitted between your device and our servers is protected using 256-bit SSL/TLS encryption
• Secure Storage: Personal information is stored on secure servers with restricted access and encrypted at rest
• Firewalls and Intrusion Detection: Network firewalls and intrusion detection systems monitor and prevent unauthorized access
• Password Protection: User passwords are hashed using industry-standard cryptographic algorithms and never stored in plain text
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address vulnerabilities

6.2 Organizational Security Measures

• Access to personal information is restricted to authorized personnel only on a need-to-know basis
• Employees with access to personal data are trained on data protection and security practices
• We maintain incident response procedures to address potential data breaches promptly
• Third-party service providers are required to implement appropriate security measures

6.3 Your Security Responsibilities

While we implement robust security measures, you also play a role in protecting your information:

• Keep your login credentials confidential and do not share them with anyone
• Use a strong, unique password for your uss77 account
• Log out of your account when using shared or public devices
• Notify us immediately if you suspect unauthorized access to your account
• Be cautious of phishing emails or messages claiming to be from uss77

7. Data Retention

uss77 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Category	Retention Period	Reason
Account information	Duration of account + 7 years	Legal and regulatory compliance (AML, tax laws)
Financial transaction records	7 years from transaction date	Financial record-keeping requirements
KYC verification documents	7 years after account closure	Regulatory compliance and audit requirements
Betting and gaming history	7 years from bet placement	Dispute resolution and regulatory requirements
Customer support communications	3 years from last interaction	Customer service quality and dispute resolution
Marketing consent records	Until consent is withdrawn + 1 year	Compliance with consent requirements
Usage logs and analytics	2 years from collection	Platform security and service improvement

After the applicable retention period expires, we securely delete or anonymize your personal information. In some cases, we may retain anonymized data for statistical and analytical purposes indefinitely.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

8.2 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it. You can update most information directly through your account settings.

8.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected. However, we may be required to retain certain information to comply with legal obligations.

8.4 Right to Restrict Processing

You may request that we restrict processing of your personal information in certain situations, such as while we verify the accuracy of your data or assess your objection to processing.

8.5 Right to Data Portability

You have the right to receive your personal information in a portable format and to request that we transfer it to another service provider where technically feasible.

8.6 Right to Object

You may object to processing of your personal information based on legitimate interests or for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds to continue.

8.7 Right to Withdraw Consent

Where we process your personal information based on consent (such as for marketing communications), you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

8.8 How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. We will respond within 30 days of receiving your request. We may require verification of your identity before processing your request to ensure data security.

9. International Data Transfers

uss77 operates internationally and may transfer your personal information to countries outside Indonesia for processing and storage. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

These safeguards may include:

• Transferring data to countries recognized as providing adequate data protection
• Using standard contractual clauses approved by regulatory authorities
• Implementing binding corporate rules for intra-group transfers
• Obtaining your explicit consent for specific transfers

10. Children's Privacy

uss77 services are strictly intended for individuals aged 21 and over. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from a person under 21, we will take immediate steps to delete that information and close the associated account.

If you are a parent or guardian and believe your child has provided personal information to uss77, please contact us immediately at [email protected] so we can take appropriate action.

11. Third-Party Links and Services

The uss77 platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to such third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any personal information.

Third-party game providers integrated into our platform may collect limited information necessary to operate their games. Such data collection is governed by the game provider's privacy policy in addition to this Privacy Policy.

12. Marketing Communications

With your consent, uss77 may send you promotional emails, SMS messages, or push notifications about bonuses, special offers, new games, and other marketing content. You can control your marketing preferences as follows:

• Email: Click the "unsubscribe" link in any promotional email
• SMS: Reply "STOP" to any promotional SMS message
• Push Notifications: Disable notifications through your device settings
• Account Settings: Update your communication preferences in your account dashboard

Please note that even if you opt out of marketing communications, we will still send you essential transactional messages related to your account, such as deposit confirmations, withdrawal updates, and important security notices.

13. Changes to This Privacy Policy

uss77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on the platform
• In some cases, request your renewed consent for new processing activities

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of uss77 services after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Live Chat: Available 24/7 through your account dashboard
• Response Time: We aim to respond to privacy inquiries within 48 hours

For data subject access requests or other formal privacy rights requests, please provide:

• Your full name and registered email address
• A clear description of your request
• Proof of identity (to verify you are the account holder)